{"id":8342,"date":"2021-10-27T16:48:56","date_gmt":"2021-10-27T14:48:56","guid":{"rendered":"https:\/\/smartwhip.com\/?page_id=8342"},"modified":"2022-07-19T14:49:23","modified_gmt":"2022-07-19T12:49:23","slug":"track-my-order","status":"publish","type":"page","link":"https:\/\/smartwhip.com\/fr\/track-my-order\/","title":{"rendered":"Suivre ma commande"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8342\" class=\"elementor elementor-8342\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa9f63d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa9f63d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c5d8454\" data-id=\"c5d8454\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b60ad70 elementor-widget elementor-widget-image\" data-id=\"b60ad70\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header-1024x576.jpg\" class=\"attachment-large size-large wp-image-10817\" alt=\"Smartwhip track and trace header\" srcset=\"https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header-1024x576.jpg 1024w, https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header-600x338.jpg 600w, https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header-300x169.jpg 300w, https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header-768x432.jpg 768w, https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header-1536x864.jpg 1536w, https:\/\/smartwhip.com\/wp-content\/uploads\/2022\/04\/Smartwhip-track-and-trace-page-header.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c58777f elementor-widget elementor-widget-heading\" data-id=\"c58777f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Suivre ma commande<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-941eab2 elementor-widget elementor-widget-text-editor\" data-id=\"941eab2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Vous avez achet\u00e9 quelque chose dans la boutique en ligne Smartwhip ? Suivez ces \u00e9tapes pour conna\u00eetre facilement le statut de votre\/vos colis.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ad4ed elementor-widget elementor-widget-button\" data-id=\"b3ad4ed\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"#tracking-form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Remplir le suivi<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1362065 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1362065\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">1. Obtenez le num\u00e9ro de suivi qui vous a \u00e9t\u00e9 envoy\u00e9 apr\u00e8s que nous ayons termin\u00e9 votre commande. Il a \u00e9t\u00e9 envoy\u00e9 par <b>no-reply@shippypro.com<\/b>. Votre num\u00e9ro de suivi commence par <b>TYPQMRN<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2. Remplissez le formulaire ci-dessous avec le <b>num\u00e9ro de suivi,<\/b> avec le <b>code postal<\/b> qui a \u00e9t\u00e9 utilis\u00e9 dans votre commande.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3. Suivi non trouv\u00e9 ? Cela signifie que votre colis est en route, mais qu'il n'a pas \u00e9t\u00e9 scann\u00e9 par le centre de distribution. Apr\u00e8s avoir re\u00e7u votre num\u00e9ro de suivi, il ne devrait pas s'\u00e9couler plus de 36 heures pendant les jours ouvrables avant que votre num\u00e9ro de suivi ne commence \u00e0 recevoir des mises \u00e0 jour.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27d9cf4 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"27d9cf4\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-hand-point-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Vous avez rempli une mauvaise information ? <a href=\"https:\/\/smartwhip.com\/fr\/track-my-order\/\">Rafra\u00eechir cette page<\/a> pour renouveler le formulaire Track &amp; Trace ci-dessous.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f12188f elementor-widget elementor-widget-html\" data-id=\"f12188f\" data-element_type=\"widget\" id=\"tracking-form\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0769249 elementor-widget elementor-widget-html\" data-id=\"0769249\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div id=\"trackingPageDiv\"><\/div><iframe id=\"trackingPageIframe\"><\/iframe><script>var trackingNumber='';var zipCode='';(function(e,t,n){var r,i=e.getElementsByTagName(t)[0];if(e.getElementById(n))return;r=e.createElement(t);r.id=n;r.src=\"https:\/\/www.shippypro.com\/embed-tracking-page.js\";i.parentNode.insertBefore(r,i)})(document,\"script\",\"shippypro-embedtrackingpage-sdk\")<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d99fbb1\" data-id=\"d99fbb1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Track My Order Bought something in the Smartwhip webshop? Follow these steps to easily find out the status of your parcel(s). Fill in tracking 1. Get the tracking number that was sent to you after we completed your order. It was sent by no-reply@shippypro.com. Your tracking number starts with TYPQMRN 2. Fill in the form &#8230; <a title=\"Suivre ma commande\" class=\"read-more\" href=\"https:\/\/smartwhip.com\/fr\/track-my-order\/\" aria-label=\"En savoir plus sur Track My Order\">Lire la suite<\/a><\/p>","protected":false},"author":845,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/pages\/8342"}],"collection":[{"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/users\/845"}],"replies":[{"embeddable":true,"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/comments?post=8342"}],"version-history":[{"count":0,"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/pages\/8342\/revisions"}],"wp:attachment":[{"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/media?parent=8342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/categories?post=8342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartwhip.com\/fr\/wp-json\/wp\/v2\/tags?post=8342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}